Module 7: Assessment and Continuous Improvement of Sustainability Practices

Learning Objectives

Module 7 aims to:

  1. Educate learners how to identify, collect, analyze and use sustainability KPIs for further strategy development of ESG objectives in the hotel industry.
  2. Train learners in conducting internal audits in order to be able to determine important ESG key figures.
  3. Provide information on helpful tools (specialized software, technologies) that can be used for ESG management.
  4. Provide Guidelines on which frameworks (e.g. GRI, SASB) and legal regulations are relevant for ESG reporting.
  5. Explain how sustainable communication can be implemented in the hotel industry and how guests can be actively integrated into ESG efforts.

Learning Outcomes

Through Module 7, learners will be able to:

  1. Identify important ESG metrics/KPIs in the hotel industry and derive and initiate the necessary measures
  2. Carry out internal audits in order to gain important insights that can be incorporated into further ESG strategy planning
  3. Use relevant frameworks (e.g. GRI, SASB) or regulations for ESG reporting (e.g. CSRD) to correctly select their ESG indicators
  4. Gather feedback from relevant stakeholders (employees, guests, suppliers, stakeholders) and incorporate the results into ESG efforts
  5. Select useful tools (e.g. specialized software, technology) that can be used for the collection, analysis and documentation of ESG strategies